A MESSAGE FROM THE SECRETARY
Introduction/Kickoff Letter for the 2020 Department of Veterans Affairs (VA)
All Employee Survey (AES)
VA is constantly looking for opportunities to improve the way we serve our Nation’s Veterans. This means that we are taking a look at everything we do, at every level. We must examine the systems and processes that support each of you who directly or indirectly serve our Veterans. Our continuing success in transforming the Department requires your unfiltered, honest input and feedback on what is working and what needs to be improved. As VA employees, you have an in-depth understanding of the issues that affect VA’s ability to deliver high-quality care and services to Veterans.
I ask that you take time out of your busy schedules to complete AES. Your responses to the survey will play a key role in helping us to determine the changes needed to make a difference for America’s Veterans, their families, and survivors.
AES runs from June 1-22, 2020. Please remember that all questions on AES, including demographic questions, are voluntary. Individual-level data is never published or reported.
When completing the survey, please provide your most thoughtful and considered responses. Now, more than ever, we need to make sure the voices of all our employees are heard.
For more information about the AES, please contact your local AES coordinator. You can identify your local AES coordinator by visiting the following website:
I look forward to your feedback and thank you for all you do for our Nation’s Veterans, their families, and their survivors.
| Robert L. Wilkie